Book Description
This is a handy, quick-reference guide that gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. A must for any business office, home office or home, this newly updated classic has been a best-seller since it was introduced in 1991. It's packed with the most concrete information, useful techniques, and practical tips available. This fourth edition also includes a CD-ROM with ready-to-use templates for all of the sample letters included within the text. This book can help you, or any member of your office staff cut the time spent letter writing in half, and get the "right" word or phrase or the correct format immediately. Includes letters for: sales and promotion, customer relations, collections, letters to the media, letters of condolence and goodwill and many, many more. These effective letters can be copied, modified, and customized to fit your requirements.

Book Info
Handy, quick-reference guide gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. Softcover.

For virtually any kind of business venture, August 8, 2002

From sales and goodwill letters to collections letters and those covering employment, this revised and updated fourth edition of Business Letters For Busy People which provides templates and samples which can be quickly adapted to suit virtually any kind of business venture. The accompanying CD-ROM contains the templates for all of the samples in the text, further reducing the time needed to quickly locate and utilize a professional-sounding letter.

A Great Resource For Anyone Who Writes Business Letters, August 21, 2001

Jim Dugger has done a great job writing a book for us pragmatic business people who want to write the most appropriate letter in style and structure) for any given situation but don't want to spend hours learning how. I'm an Entrepreneur, work fast paced hours and sometimes take on multiple tasks in my company. This leads me to have to write sales letters, customer relations letters, internal memos, etc. To do this I need to be flexible in my communication with various people and this book helps me do just that. I keep this book handy on my shelf, and so far I haven't been disapointed. It will provide you with two primary things: quick advice for writing letters in professional situations and over two hundred business letter formats for easy reference. The book is organized in such a way that you can easily flip through it, find the type of letter you want to write, and find the best format to follow with a breakdown of each part of the letter and what it's function should be, as well as some general information about that specific type of letter and a visual representation of the letter itself. The over two hundred letters cover almost any type of letter you will have to write as a business person. I would have given the book 4.5 stars if it was possible, but I chose not to give it five stars because I would expect a book on business letters in today's day and age to now include at least some information on e-mail letters, or letters written in the context of e-commerce. I think that if the author came out with an equivalent book for writing e-mails or business letters for people in e-commerce situations, or perhaps made an addition to this book, it would provide important additional resources to the average user given the popularity of new internet technologies. Otherwise the book is excellent, and I highly recommend it for anyone who wants a quick reference and guide to writing business letters!